Privacy Notice

OneSpace Solutions Inc. — a Washington corporation, trading as OneSpace — is an FF&E consulting and procurement studio at 601 Union St, Ste 1730, Seattle, WA 98101. We decide what is collected on this site and why, which makes us responsible for it. Questions, requests, and complaints all go to sales@onespace-solutions.com.

What you send us. The inquiry form asks for your name, email address, phone number, company, city and state, the sector and service you are asking about, your timing, and anything you choose to write in the message field. All of it is optional in the sense that the form is optional; none of it is collected unless you submit it.

Your phone number, and what it is not for. The form requires one, and it is used to reply to your inquiry — nothing else. We do not make marketing calls to it, we do not send text messages to it, we do not add it to any campaign, and we do not pass it to anybody who would.

How you reached us. When you first arrive we note the page you landed on, the site that referred you if any, and the campaign parameters in the address if it carried them. It is kept on your device for thirty days and travels with an inquiry if you send one, so we can see which of our work brought you here. It holds no identifier, it is never passed to Google, Meta or LinkedIn, and if you never write to us it simply expires.

Your IP address, briefly. When the form is submitted we count submissions against the sending address so the form cannot be used to send bulk mail. The counter expires ten minutes later and holds nothing else about you. Separately from that, and as on every site you visit, the address travels with each request your browser makes — to our host, and to any company whose tag is on the page.

How the site is used. Measurement is on when you arrive and stays on until you switch it off — and once you have switched it off it stays off, on this visit and every later one. The control is below, and it takes effect where you are standing. With it on, Google Analytics records which pages were read, which of a short list of actions were taken — a case study opened, a case study read through, a service looked at, a call to action pressed, an inquiry started, an inquiry sent — and how quickly each page loaded and responded. The last of those carries the sector and the service you chose from the lists on the form; the rest carry nothing you gave us. It is never told your name, your email address, your phone number, or a word of what you wrote in the message.

Switching measurement off does not make Google disappear from the page, and we would rather say so than let you assume it. What stops is the part that identifies you: the cookie and the identifier are deleted, none is written again, and nothing connects this visit to your last one. Google still receives the same list of events set out above, with the same detail on each, carrying nothing that points at a person. If you would rather it received nothing at all, block third-party requests in your browser; that works here and everywhere else.

This site loads no advertising pixels at all — nothing here follows you off it. The cookie policy lists everything that does load.

Inquiries are read and answered, and answering one is what governs everything else done with it: it is filed so the conversation can be picked up again, priced with the manufacturers who would supply the work, and quoted back to you in a proposal. It is not added to a mailing list and not passed to anybody selling anything. Section 10 of the terms of use sets out that permission in full.

Measurement tells us which work is worth showing and where inquiries stall.

Vercel hosts this site and processes requests to it. Microsoft carries the inquiry from the site to our inbox, and HubSpot holds it afterwards so we can answer it and keep track of the conversation. Where the form's throttle is counted in a shared store rather than on a single server, that store — Vercel's own, or Upstash — holds your IP address for the ten minutes described above and nothing else. All of them act on our instructions and none uses anything for purposes of its own.

Manufacturers and our own advisors see what answering a particular inquiry requires. Pricing a brief means sending the part of it that describes the work — a sector, a scope, a quantity, a timeline — to the people who would quote it, and occasionally taking professional advice on a question it raises. Only what the answer needs goes, and the terms of use set out the permission it rests on.

Google receives what is described above, and only while the matching category is switched on.

Google Signals is switched off, so this site's measurement is never joined to the advertising profile Google holds for a signed-in person.

We do not sell personal information — not for money, and not for anything else of value. We do not share it for cross-context behavioral advertising either, in the sense California law gives that word: this site loads no advertising pixel that could.

Inquiries stay in our email and in HubSpot for as long as the relationship they belong to, and are removed from both on request. Analytics data is held for fourteen months and then deleted by Google automatically. The rate-limit counter lasts ten minutes. The note of how you first reached us expires after thirty days. Your answer to the cookie notice is kept in this browser for a year, after which we ask again.

Measurement can be switched on or off at any time, and switching it off takes effect on the spot:

Your Privacy Choices

Browser signals. If your browser or an extension sends a Global Privacy Control or a Do Not Track signal, we read it and treat it as a request not to share your data. This site loads no advertising, so there is nothing here for either signal to switch off — but they are read, and would be honored if that changed. Neither switches measurement off, because neither is asking about it: measurement is this site counting its own pages rather than passing anything to anyone, and the control above is how you turn that off.

You can also ask us to tell you what we hold about you and where it came from, to give you a copy in a form you can take elsewhere, to correct anything wrong, and to delete it. We will not treat you any differently for asking, offer you a worse service, or charge you more.

Write to sales@onespace-solutions.com, or by post to OneSpace, 601 Union St, Ste 1730, Seattle, WA 98101. We answer within forty-five days, and will say so if a request needs longer. An authorised agent may ask on your behalf; we will ask them for proof of your permission. We may need to check that a request is really yours before we act on it, and the only thing we use that check for is the check.

If we say no. We will tell you why in the answer itself. You can ask us to look at it again by replying to that answer, or by writing to the same address with appeal in the subject line. We reply within forty-five days with our decision and the reasoning behind it. If we refuse a second time, you may take the matter to the attorney general of the state you live in, and we will say in that reply how to do so.

This site is for people commissioning commercial interiors. We do not seek information from anyone under sixteen and we do not knowingly sell or share it.

When this notice changes in a way that affects what we collect or who receives it, the date at the top moves. Where a company is added to the list that receives something, or removed from it, the cookie notice asks again by itself — your answer records which companies it was given about, and one given about a different list is not an answer to this one. Where what an already-named company does with what it receives changes, we put the question again deliberately. Either way, anything you have switched off stays switched off through the asking.